Our Commitment to Accessibility

At Jeunelle Aging Well Skincare, we are dedicated to making our website’s content accessible and user-friendly to everyone. We believe all of our customers should be able to easily store online at JeunelleSkincare.com. Our goal is to permit our customers to successfully gather information and conduct business through our website, including individuals with visual impairments that use screen readers to view the website.

Conformance Status

We strive to maintain our website in conformance with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA criteria. These guidelines not only help make web content accessible to users with sensory, cognitive and mobility disabilities, but ultimately to all users, regardless of ability.

Feedback

We welcome your feedback on the accessibility of Jeunelle Aging Well Skincare’s website. Please let us know if you encounter any barriers:

• Phone: (323) 716-3505
• E-mail: hello@jeunelleskincare.com
• Postal Address: 6733 Vickiview Drive, West Hills, CA 91307

We aim to respond to accessibility feedback within 5 business days, and to propose a solution within 10 business days.

Compatibility with Browsers and Assistive Technology

Jeunelle Aging Well Skincare’s website (www.jeunelleskincare.com) is designed to be compatible with assistive technologies and the last two versions of major browsers like Chrome, Firefox, Safari, and Edge.

Technical Specifications

Accessibility of Jeunelle Aging Well Skincare’s website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

• HTML
• WAI-ARIA
• CSS
• JavaScript

Limitations and Alternatives

Despite our best efforts to ensure accessibility of Jeunelle Aging Well Skincare’s website, there may be some limitations. Please contact us if you observe an issue.

• Known limitation: Images may not have text alternatives because we cannot ensure the quality of contributions. We monitor user comments and typically repair issues within 2 business days.

Assessment Approach

Jeunelle Aging Well Skincare assessed the accessibility of its website by the following approaches:

• Self-evaluation
• External evaluation by an accessibility consultant

Formal Approval of This Accessibility Policy

This Accessibility Policy is approved by:  Jeunelle Aging Well Skincare's Donna Gysin, CEO

Formal Complaints

We aim to respond to accessibility feedback within 5 business days, and to propose a solution within 10 business days should you be dissatisfied with our response to you.